Frequently asked questions about the museum pass
What can I do with the museum pass app?
The museum pass app is your personal guide:
- Quickly find museums and exhibitions based on your location, interests or the date. Immediately check the opening times and other practical information.
- Save interesting exhibitions to your favourites. You can also easily share them with your friends and family, to prepare for your next day out.
- Forgotten your museum pass? Don’t worry: you can also use the app to enter the museum.
Does a museum pass for two exist? Or a museum pass for children?
There is currently only one type of museum pass. It gives one person access to all participating Belgium museums for one year.
Can I get a museum pass at a social tariff?
Yes, that’s possible. A museum pass at a social tariff costs € 12. Read more about how to get it and the terms here.
When does my museum pass subscription begin?
- I bought my museum pass online.
Your subscription begins when you register your museum pass online. In the app, you can find a QR-code to use as an entrance ticket. This means you can start visiting museums right away. - I bought a museum pass in a museum or shop.
Your museum pass subscription begins as from the first visit to a museum, or the moment you register online. If you have not yet visited a museum or registered your museum pass two months after purchase, your subscription will start automatically.
See the answers to other frequently asked questions here ›